For a while now, Microsoft has been offering a service for process mining and task mining. In Power Automate there is a Process Mining tool embedded. Process mining can help with e.g. finding bottlenecks or errors in processes or making measured decisions on what tasks could be automated. While I have my main focus on Microsoft Dynamics 365 Finance and Operations, process mining is a very interesting event analysis tool that can help many ERP customers. After giving some presentations about this topic, I thought it would be useful to share my knowledge on my website. This will be my first post about the Process Mining tool, but I will add more posts in the future on this topic looking at it from the angle of Dynamics 365 Finance and Operations.
Read more